Terms of Service

Last updated: January 2025

1. Agreement to Terms

By accessing or using BGTracker ("the Service"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

BGTracker is a desktop application available for Windows and macOS, designed to help Amazon resellers manage their orders, track shipments, sync with buying groups, and analyze their business finances. The Service operates locally on your device and requires a valid subscription to access.

3. Account Registration

To use BGTracker, you must create an account by providing a valid email address and password. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Providing accurate and complete information

4. Subscription and Billing

Free Trial

New users receive a 14-day free trial. No credit card is required for the trial period. At the end of the trial, you must subscribe to continue using the Service.

Subscription Plans

We offer monthly and yearly subscription plans. All fees are charged in USD through our payment processor, Stripe. Subscriptions automatically renew unless cancelled before the renewal date.

Cancellation and Refunds

You may cancel your subscription at any time. Once you subscribe, you will have access to the Service until the end of your current billing period (monthly or yearly). We do not offer refunds for partial subscription periods. All subscriptions are non-refundable.

Price Changes

We reserve the right to modify our pricing. Existing subscribers will be notified at least 30 days in advance of any price changes. Continued use of the Service after a price change constitutes acceptance of the new pricing.

5. Acceptable Use

You agree to use BGTracker only for lawful purposes. You may not:

  • Violate any applicable laws or regulations
  • Share your account credentials with others
  • Attempt to reverse engineer, decompile, or hack the application
  • Use the Service to transmit malware or harmful code
  • Interfere with or disrupt the Service
  • Use the Service in any way that violates Amazon's or any buying group's terms of service

6. Intellectual Property

The Service, including all software, content, and trademarks, is owned by BGTracker and is protected by copyright and other intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service for your personal business purposes.

7. Your Data

You retain all rights to the data you input into BGTracker. Your business data is stored locally on your device and is not accessible to us. You are responsible for maintaining backups of your data.

We are not responsible for any loss of data resulting from hardware failure, software issues, or user error.

8. Disclaimers and Limitations of Liability

Service Availability

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or free from viruses or other harmful components.

Business Results

BGTracker is a tool to help manage your Amazon reselling business. We make no guarantees about your business results, profitability, or success. You are solely responsible for your business decisions.

Limitation of Liability

To the maximum extent permitted by law, BGTracker shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Third-Party Services

BGTracker may integrate with third-party services such as Amazon and buying groups. We are not responsible for the availability, accuracy, or functionality of these third-party services. Your use of third-party services is subject to their respective terms and policies.

10. Termination and Account Deletion

We reserve the right to suspend or terminate your account if you violate these Terms of Service or engage in fraudulent or harmful activity. Upon termination, your right to use the Service immediately ceases.

You may terminate your account at any time by canceling your subscription. Upon account deletion, all account data (email, subscription information) is immediately and permanently deleted from our servers. Your local business data stored on your device is not affected and remains on your computer.

11. Changes to Terms

We may modify these Terms of Service at any time. Material changes will be communicated via email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the modified terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@bgtracker.com