1. Introduction

BGTracker ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our desktop application and website.

2. Information We Collect

Account Information

When you create an account, we collect your email address and create a secure password hash for authentication purposes.

Payment Information

Payment information is processed securely through Stripe. We do not store your credit card details on our servers. Stripe's privacy policy can be found at https://stripe.com/privacy.

Local Data Storage

BGTracker is a desktop application that stores your order data, tracking information, and business analytics locally on your computer. This data never leaves your device unless you explicitly choose to export it.

3. How We Use Your Information

We use the information we collect to:

Provide and maintain your account
Process your subscription payments
Send you important updates about your account or subscription
Respond to your support requests
Improve our application and services

4. Data Privacy and Security

Your business data (orders, tracking numbers, financial information) is stored exclusively on your local device. We do not have access to this information, and it is never transmitted to our servers or any third-party services.

We implement industry-standard security measures to protect your account information, including encrypted password storage and secure authentication protocols.

5. Data Retention

We retain your account information only as long as your account is active. When you cancel your account, all associated data (email, subscription information) is immediately and permanently deleted from our servers.

Your business data (orders, tracking, finances) stored locally on your device is not affected by account deletion and remains on your computer unless you manually delete it.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers (like Stripe for payment processing) who assist in operating our service
When required by law or to protect our legal rights

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Delete your account at any time (deletion is immediate and permanent)
Export your local data at any time from the desktop application

8. Cookies and Tracking

We use essential cookies only for authentication and session management. We do not use analytics, third-party tracking, or advertising cookies of any kind.

9. Platform Compatibility

BGTracker is available as a desktop application for Windows and macOS. Each platform version stores data locally on your device in accordance with the operating system's standard data storage practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@bgtracker.com